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American University
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  • AU Office of Human Resources - Benefits Team

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Contact

Contact HR at 202-885-3836 or email hrpayrollhelp@american.edu.
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Call

For questions about your account, call 1-800-842-2252 Monday through Friday, from 8:00 a.m. to 10:00 p.m. Eastern Time.
Meet

Meet

To schedule an individual consultation with a TIAA representative at American University, call 800-732-8353 or visit www.tiaa.org/schedulenow.
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Go to www.tiaa.org/american to access your account information and use online tools and calculators to help manage your investments.
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For questions about your account, call 1-800-343-0860 Monday through Friday (excluding holidays), from 8:30 a.m. to Midnight Eastern Time.

1-800-343-0860

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Schedule time to meet with a Fidelity Workplace Financial Consultant at www.fidelity.com/reserve, or by calling 800-642-7131.
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Take control of your account through Fidelity NetBenefits® with access to account balances, money management features, and more.

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