Create a strong password


In order to offer you a higher level of security, we recommend you use a different password for than you do for other sites. Visit your Profile and select Login Preferences to update your password. Get more tips below on how to keep your password strong and secure.

Do not reuse passwords

Make sure you use strong, unique passwords for all of your online accounts. Reusing a single password for multiple websites is never a good idea. If hackers were to obtain your password, the first thing they will do is check whether or not that password works for other websites. It's also a good idea to periodically change your passwords.

Do not share your passwords

Fidelity will never ask you for your password. If you receive an email asking for your login credentials, do not respond as it is not from an authorized Fidelity representative. Fidelity representatives will never have knowledge of your encrypted password.

Don't give out your passwords to anyone you don't absolutely trust, including family members.

Features of a strong password

The strongest passwords are long and employ a mix of numbers, upper and lower case letters, and special characters. Your password for your NetBenefits account can be as long as 20 characters, so feel free to be creative.

What to avoid when creating a password

Your password shouldn't contain any personal or easily attainable information, such as your name, your birthday, Social Security number, or wedding anniversary. In addition, don't use a component of your username in your password.

When to change your NetBenefits password

You should immediately change your password if you:

- have been reusing the same password for multiple online sites 

- have reason to believe your password has been stolen

- have shared your password with someone

- think someone may have seen you typing your password

- think you might have given your password to a phishing website

- think your current password could be stronger

Regardless of why you are changing your password, make sure that you choose a new password unrelated to the old one and don't reuse the password from another account.

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