Counseling
When life starts to feel challenging, it can be helpful to talk with someone.
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For situations involving complex, ongoing, or urgent mental health needs, it’s best to reach out to your medical plan provider directly rather than contacting the EAP or Talkspace. Your health plan can connect you to a variety of additional resources, such as peer support groups and medication-assisted treatment options.
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Employee Assistance Program (EAP)
Through the Employee Assistance Program (EAP), Disney employees and Cast Members and their dependents and household members get ten free and confidential visits (per topic) with a licensed professional—even if they are not enrolled in Disney benefits. Support is available 24/7.
Get help with topics such as:
- Stress reduction
- Communication with friends and family
- Substance abuse, including teens and alcohol use
- Issues faced by new parents
- Eating disorders
- Sleep habits
- Relationship issues
- Life and job satisfaction
Schedule an appointment online or call 1-800-952-6676 (Spanish language assistance is available).
Talkspace
Disney employees, Cast Members and eligible dependents have access to TalkSpace—a private, convenient, digital space for mental health support. After you register, you will get a free video session with your new therapist. From there you may exchange unlimited messages (text, voice and video) with them.
Counseling through TalkSpace qualifies for available no-cost EAP sessions per issue during the year. Call 1-800-952-6676 or visit disney.cigna.com/eap to get your EAP code.
To get started, visit talkspace.com/EAPCigna. Complete the QuickMatch™ survey and then review your matches to choose your personal therapist.
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Magic by your side
Life has ups, downs, twists, turns, forks in the road, and roads less traveled. Disney Benefits is here for every situation. All you need to do is ask.
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