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Terms & Conditions

The Benefits.Disney.com Web site ("Web site") is intended to provide you with information and resources to learn more about the total rewards available to active employees and Cast Members of The Walt Disney Company, its subsidiaries and affiliated companies (collectively "the Company").

By logging in to this site, you consent to electronic receipt of the terms and condition of use, and agree to be bound by the terms and conditions of use herein (the "Terms").

The Web site is the proprietary property of Fidelity Workplace Services, LLC, and you agree to use it only for your personal non-commercial use. You may not modify, copy, display or distribute material embodied in the Web site. The Web site is provided on an "as is," "as available," and "with all faults" basis, without warranty of any kind, express or implied, including, without limitation, warranties of merchantability, fitness for a particular use or purpose, title or non-infringement. The rights, exclusions and warranty disclaimers under these Terms operate to the benefit of the Company's subcontractors, licensors and vendors to the same extent that such provisions operate to the benefit of the Company.

The Web site should not be used or relied upon by you as a substitute for your independent research or for professional advice regarding your own specific situation. The accuracy of the information provided in the Web site is not guaranteed. Although we intend to provide accurate information, and every effort to do so is made, on occasion, an error does occur.

Although the Web site contains information about benefits and other reward programs at the Company, it does not attempt to explain all the details, provisions, limitations, restrictions and exclusions of the Plans.

The Walt Disney Company Enterprises 18 Corporation sponsors the Disney Signature Benefits Plan, BAMTECH Media Benefits Plan and the Company’s Retirement, Pension and Savings and Investment Plans, which are subject to the terms and conditions of the official plan documents. For other reward programs, official program policies will apply. In the event there is a conflict between the information you read on the Web site and the official plan documents/policies, the applicable plan documents and/or policies will control. The Company reserves the right to amend, suspend or terminate the entire plan or any part of one or more of these plans or benefits at any time for any reason.

Disney Nondiscrimination Notice

The Walt Disney Company (“Disney”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Disney does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Disney:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as: Qualified interpreters and information written in other languages

If you need these services, contact the Disney Benefits Center (DBC)

  • Toll Free Number: 1-800-354-3970
  • TDD/Hearing Impaired: 1-888-343-0860

If you believe that Disney has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Pascale Thomas, Vice President,
Enterprise Benefits Civil Rights Coordinator
500 South Buena Vista Street
Burbank, CA 91521-7383
Phone: 1-818-558-2609
Fax: 1-818-558-2042
Email: Pascale.Thomas.-.Disney.Employee.Benefits@disney.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Pascale Thomas, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Español (Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
Llame al 1-800-354-3970 (TTY: 1-888-343-0860).

繁體中文 (Chinese)
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電
1-800-354-3970（TTY: 1-888-343-0860).

Français (French)
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-354-3970 (ATS: 1-888-343-0860).

Kreyòl Ayisyen (French Creole)
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.
Rele 1-800-354-3970 (TTY: 1-888-343-0860).

Tagalog (Tagalog – Filipino)
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-354-3970 (TTY: 1-888-343-0860).

Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ há»— trợ ngôn ngữ miá»…n phí dành cho bạn.
Gọi số 1-800-354-3970 (TTY: 1-888-343-0860).

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-800-354-3970 (TTY: 1-888-343-0860)번으로 전화해 주십시오.

Deutsch (German)
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-354-3970 (TTY: 1-888-343-0860).

العربية (Arabic)
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-888-343-0860 (رقم هاتف الصم والبكم: 1-800-354-3970)

Русский (Russian)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-354-3970 (телетайп: 1-888-343-0860).

Italiano (Italian)
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-354-3970 (TTY: 1-888-343-0860).

Português (Portuguese)
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis.
Ligue para 1-800-354-3970 (TTY: 1-888-343-0860).

हिंदी (Hindi)
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-354-3970 (TTY: 1-888-343-0860) पर कॉल करें।

Polski (Polish)
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpÅ‚atnej pomocy jÄ™zykowej.
Zadzwoń pod numer 1-800-354-3970 (TTY: 1-888-343-0860).

日本語 (Japanese)
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。
1-800-354-3970（TTY:1-888-343-0860）まで、お電話にてご連絡ください。

Enrollment details

2024 Benefits Enrollment is over. You will not be able to enroll or make any changes to your 2024 benefits unless you experience a qualified life event during the plan year. Remember you must re-enroll in the Health Care and Dependent Day Care FSAs each year during Annual Benefits Enrollment.

For additional information, review your Summary Plan Descriptions for the plan(s) at Benefits.Disney.com or access sample SPDs in the Reference Library on the NetBenefits website.

The Company periodically audits its plan enrollment to make sure only eligible dependents are covered. If you have a change in family status during the year, call the Disney Benefits Center at 1-800-354-3970.

Federal law protects the privacy of your personal health information. For details about how your health information may be used and disclosed and how you can access that information, see the Privacy Notice or call the Disney Benefits Center at 1-800-354-3970 (1-508-787-9902 if you live outside the U.S.).