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Connect with a board-certified doctor via confidential video or phone chat 24/7/365 to get the care you need including most prescriptions (when appropriate) for a range of minor conditions such as cold and flu, ear infections, pink eye, sore throat, rashes and more. For most Disney medical plan options, virtual care is covered at no cost to you. Please refer to your Disney medical plan option for more information on eligibility.
Emergency Care: Always dial 911 or visit the nearest urgent care center or hospital in case of an emergency.
Take advantage of your preventive health benefits and information. Please refer to your Disney medical plan option for more information.
Through the Cigna medical options, you can speak with a nurse anytime with questions about your health, home care, choosing a medical facility and more. Audio library also available.
Phone: 1-800-577-7498, option 4
A dedicated team of case managers that can help you navigate health issues that your provider may have been unable to resolve.
Provides primary health care for Cast Members and their dependents enrolled in a Disney medical plan option. Primary, preventive and urgent care visits for adults and children. 90-day prescriptions at mail-order pricing, deeply discounted pricing on over-the-counter medications, $10 co-pay for Cigna, Orlando Health and AdventHealth HMO options, and affordably priced office visits for Consumer Choice and Basic PPO. Other services include labs, X-rays, diet, and diabetes consultations.
Full-service onsite pharmacy backstage at Disneyland Park behind Alien Pizza Planet (2nd floor, near Health Services). Services include prescriptions, over-the-counter medications, and onsite medication therapy counseling.